The plate is lost during a session

Stay on the plate and wait a few seconds. The app reconnects by itself, and your session is not lost.

What the app does

When the Bluetooth link drops in the middle of a session, the gauge gives way to a message.

We lost your Entralpi The app is already trying to reconnect. If you were in a hang, the clock stops and the top bar says Paused. If you were resting, your rest goes on; if the plate is still away when the next hang is due, the session waits for it.
Your Entralpi is not answering After a few seconds without an answer, the app keeps searching and offers you two ways on (below).
Your Entralpi is back The plate answered. The app counts 3, 2, 1 and the session goes on. You are not weighed again.

A hang that was cut starts again from zero: pull again when the count ends. A hang that was already finished is kept.

Wake the plate. It sleeps when nothing stands on it. Stand on it with your full weight.
Check Bluetooth. If the message says Bluetooth is off or Entralpi can't use Bluetooth, see The plate does not connect.
Change the batteries if it keeps dropping. The plate runs on 4 AAA batteries.

If the plate stays silent, the screen offers:

Continue without the plate: the rest of the session runs on the timer. Those hangs are not measured.
End the session: in a guided workout, the app asks you to confirm. A workout with at least one finished hang is saved, marked Left early. A test is not saved: part of a test gives no usable result.

During a test, and during the first pull of the welcome setup, only End the session is offered: both need the plate to mean anything.

The hangs you finished before the drop are kept. In your history (Profile, then Activity History) the session carries a grey line under its name:

A hang that was not measured shows a dash where its force would be.