Help center
How can we help?
Short answers, each checked against the app. Pick what you came for.
Get started
Use the app
- Take a test How to start one of the three tests, choose the hold you test on, and find your results afterwards.
- The max strength test What you do in the max strength test, and how to read the results it gives for each hand.
- The endurance test What you do in the endurance test, one hand at a time, and how to read critical force and the other results.
- The finger strength test What you do in the finger strength test, one finger at a time, and how to read the result for each finger.
- Follow a training plan How to choose or build a plan, do the day's session from the Plan tab, and what happens when you miss a day.
- Change a plan: move a day, pause, stop How to rest today, move or skip a day, make a plan lighter, pause it for a trip, stop it, and come back to it.
- Build your own workout How to make a workout of your own in the app: its sets, its hangs and rests, the load, and how to edit, copy or delete it.
- Train without the plate How to run a session on the timer when your plate is not with you, and what the app records then.
- Set up your hangboard and your holds How to tell the app which hangboard and which edges you use, what to do if your board is not in the list, and how exercises are drawn.
- Share a workout How to send one of your workouts to a friend with a link, what they receive, and how to stop sharing.
- Work with a coach How to let a coach see your plan and your results, how a coach invites a climber, what the coach can see, and how to stop.
How it works
Fix a problem
- The plate does not connect The app keeps looking for your Entralpi. What to check, in order.
- The plate is lost during a session The app says "We lost your Entralpi" in the middle of a workout: what it does by itself, and what you can do.
- The weight or the force looks wrong The app weighs you before each session, and every force it shows depends on that weight. How to weigh in again, and what to check.
- A session did not save Where a finished session goes, how to tell whether it reached the server, and the few cases where nothing is kept.
Reference
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